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Certified Salesforce Consulting Services

Whether you need help configuring, customizing, or integrating Salesforce, we can help.

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Implementations | Migrations | Integrations | Strategy | Process Automation | Customization | Development | Analytics 

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We help companies fully utilize Salesforce with expert implementation, integration, and strategic guidance. Complete the form to schedule your free Salesforce consultation today.

Discover How Affirma's Salesforce Consulting Team Can Transform Salesforce Into a Powerful Engine for Growth.

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Affirma is a Certified Salesforce Partner

Sales Cloud

Service Cloud

Create custom dashboards and reports to give you real-time visibility into performance and key metrics.

Streamline workflows, reduce manual tasks, and improve team efficiency by automating Salesforce tools.

Provide ongoing support and continuous improvements so your platform evolves with your business.

Protect your data and meet industry standards.

Drastically improve ROI, generating increased revenue

Scale Salesforce across your organization with governance, best practices, and a roadmap that aligns with your business goals.

Affirma uses Salesforce to your competitive advantage.

Featured Case Study: How Affirma Optimized SYKES Salesforce

The Project

A $1.5B leader in enterprise Business Process Outsourcing, SYKES came to Affirma for support in completely redesigning their Salesforce environment and business process across a global user base. Their Salesforce environment had been implemented and maintained with poor architecture, weak data integrity, and a fragmented user experience.

What We Did

Capturing and defining business/functional requirements from 40 immediate stakeholders to support hundreds of end users.

 
Technical Approach & Architecture Design: Full redesign of Sales Cloud, migration from existing org to new org along with conversion from Classic to Lighting Experience.

 
Salesforce redesign, development, integration, deployment, and end user change management.

 
Ongoing Quality Assurance & UAT Support; Training for business leads, developers, and end users.


Ongoing managed service support with Business Analyst, Technical Lead, and Development teams.

Ready to start your own project?

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"My firm worked with Affirma for the implementation of HubSpot and a significant update to Salesforce.com. One of their key strengths is that they have strong expertise in both technologies, so (for example) they understand how implementing a lead generation process in HubSpot must flow through to Salesforce.com to be successful. They worked across a number of projects for us, including significantly updating renewal practices for Sales and creating a lead-generation process for Marketing. They take customer service seriously and it has been good to work with them."


- Bruce Lovett, RBMedia

Are you struggling with these pain points?

Our Salesforce team is experts across the entire platform and helps our clients with a variety of different projects.

Optimize your sales processes and pipeline management.

Implement lead scoring, opportunity tracking, and automation for faster deal closures.

Build dashboards and reports for better forecasting and performance insights.

Don't see what you need help with? We can still help. Connect with our team to learn more!

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What some of our clients are saying about us:

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Struggling to get the most out of your Salesforce investment?

Need help integrating Salesforce with your existing systems and tools?

Lacking visibility into sales, service, or marketing performance?

Is user adoption low with teams not full embracing Salesforce?

Unsure how to align Salesforce with your broader goals?

Looking for a partner with proven Salesforce expertise and industry experience?

Streamline customer service workflows with case management and automation.

Implement omni-channel support (email, chat, phone, social) for seamless experiences.

Provide reporting and analytics to improve response times and customer satisfaction.

Marketing Cloud

Design and automate personalized customer journeys and campaigns.

Integrate with CRM and other systems for a unified marketing strategy.

Analyze campaign performance to drive better engagement and ROI.

Experience Cloud

Build portals and communities for customers, partners, or employees.

Configure self-service tools and knowledge bases to reduce support load.

Enable collaboration while controlling access and security.

CPQ & Billing

Configure Salesforce CPQ to automate quotes, pricing, and contracts.

Streamline billing and invoicing processes for faster revenue cycles.

Reduce errors and improve consistency across sales operations.

Commerce Cloud

Optimize your e-commerce operations with integrated Salesforce solutions.

Personalize shopping experiences and automate order management workflows.

Leverage analytics for insights on sales trends and customer behavior.