Discover How Affirma's Outsourcing Team Ensures 24/7 Customer Support Success.
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What Sets Our Customer Service Outsourcing Apart?
Trusted by leading businesses
Employee Satisfaction & Agent Retention
Operational & Support Function Management
Complete Quality Assurance
Multichannel. Multilingual. 24/7 Coverage.
Let's build a support team your customers will love.
Whether you need to scale your customer service quickly or are looking for a solution to save you on cost and time, Affirma BPO can help.
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What We Do
We deliver customer service that’s fast, friendly, and always on brand. Whether you need to scale support during peak seasons, cover after-hours inquiries, or fully outsource your service operation, we’ve got you covered. Our flexible solutions are built around your business needs, not the other way around.
From global enterprises to fast-growing startups, organizations across industries rely on Affirma to deliver reliable, high-quality customer service. We’re proud to support companies that value consistency, professionalism, and long-term customer loyalty.
Deliver Excellent Customer Service with Our Global Outsourcing Solutions
Omnichannel Support
24/7 Coverage
Multilingual Agents
Tier 1 & Tier 2 Support
Customer Service Outsourcing
Call Center Services
AI & Automation Support
SLA-Based Response & Resolution Tracking
Here's what we bring to the table:
Inbound Customer Support
Inbound Partner Support
White-Glove Customer Care
CX Consulting
Seasonal Teams