Discover How Affirma's Outsourcing Team Ensures 24/7 Customer Support Success.

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Tell Us About Your Customer Support Needs

What Sets Our Customer Service Outsourcing Apart?

Trusted by leading businesses

Employee Satisfaction & Agent Retention

Operational & Support Function Management

Complete Quality Assurance

Scalable Support Systems

Multichannel. Multilingual. 24/7 Coverage.

Let's build a support team your customers will love.

Whether you need to scale your customer service quickly or are looking for a solution to save you on cost and time, Affirma BPO can help. 

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What We Do

We deliver customer service that’s fast, friendly, and always on brand. Whether you need to scale support during peak seasons, cover after-hours inquiries, or fully outsource your service operation, we’ve got you covered. Our flexible solutions are built around your business needs, not the other way around. 

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From global enterprises to fast-growing startups, organizations across industries rely on Affirma to deliver reliable, high-quality customer service. We’re proud to support companies that value consistency, professionalism, and long-term customer loyalty.

Deliver Excellent Customer Service with Our Global Outsourcing Solutions

Omnichannel Support

24/7 Coverage

Multilingual Agents

Tier 1 & Tier 2 Support

Customer Service Outsourcing

Call Center Services

AI & Automation Support

SLA-Based Response & Resolution Tracking

Here's what we bring to the table:

Our Services

Inbound Customer Support

Inbound Partner Support

White-Glove Customer Care

CX Consulting

Seasonal Teams