Customer & Partner Support Outsourcing Services

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Ready to elevate your customer experience and drive long-term customer loyalty?

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24/7 Customer and Partner support via phone, chat, email, social, and more to ensure the highest quality support for your clients and employees

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Request Your Free Consultation

Customer and Partner Support Outsourcing Services We Provide

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Clients we've worked with

Streamline your operations and deliver exceptional customer support with our tailored customer service outsourcing solutions. Our team of experienced professionals helps businesses reduce costs, improve customer satisfaction, and scale their support effortlessly. 

Customer and Partner BPO Expertise

Human-Centric Approach

Our approach to customer and partner support is human-centric, prioritizing meaningful interactions and empathetic service rather than relying solely on automated tools, ensuring a personalized experience that builds trust and rapport. 

Quality Customer Experience at Scale

By outsourcing customer and partner support functions to Affirma, businesses can enhance customer retention and loyalty through personalized interactions, proactive issue resolution, and consistent support that strengthens relationships with clients and partners.

Quick Resolution Time

We prioritize swift resolution of customer and partner inquiries, aiming to minimize downtime and frustration, ensuring efficient problem-solving that contributes to a positive customer experience.

Extensive Language Support

With our Customer & Partner BPO Services, businesses can benefit from extensive language support, enabling effective communication in multiple languages to cater to diverse customer and partner bases, fostering inclusivity and global reach.

"Affirma provided a Managed Services solution. They were flexible, proactive, and demonstrated their expertise on every ticket!"
- Cristi Robb, Associate Director of Enterprise Knowledge Management, Pfizer

24/7 Customer Support

Scalable Support Solutions

Customer Retention Services

Our multilingual customer service solutions allow you to expand your global reach with ease. We provide skilled agents who communicate fluently in various languages, ensuring your customers receive clear, effective support wherever they are.

We offer around-the-clock customer service to ensure your clients receive timely assistance whenever they need it. With teams operating across multiple time zones, we help keep your business running smoothly no matter the hour.

We deliver consistent, high-quality customer service across every channel—whether it’s phone, email, chat, or social media. Our omnichannel approach ensures your customers can reach you on their preferred platforms.

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